Frequently Asked Questions
How do I set up my system?
For each subscription, you will receive a 32” HDTV, a digital media receiver and HDMI cable with Velcro fasteners. The HDMI cable connects the receiver to the HDMI port on your monitor. You will then establish an internet connection between the receiver and your internet router. Instructions are provided; however, our support staff can assist in setting your new equipment if needed. We also offer a white glove service that includes professional, onsite setup of your equipment for $350.
How does video programming reach my location?
We push the monthly content to all Senior Wellness Network customers. Each site gets to submit up to 2 customized request per month, which are integrated into the monthly playlist for each site.
Can I add my own content to the programming?
Yes, we can incorporate custom content into your playlist. Send us your content and we will add it to the programming. We have templates for event calendars, special announcements and news updates. As a part of your subscription, we offer two updates per month. Your account manager will work with you to create and update these templates.
Is there special pricing for multiple and locations?
Yes, we do offer special pricing for multiple subscriptions and /or locations. Email SeniorWellness@Vitallhealth.com or call 888-868-0668.
Tell me about advertising, sponsorships and increasing revenue.
Subscribers are free to set up their own advertising agreements, fee schedules, and coordinate content development with advertisers. Don’t mix these two services, they are distinctly different.
A company may sponsor a subscription for an organization and exclusively market its products or services to patients, residents and patrons of the organization.
Corporate Partners may also provide advertising content to the Senor Wellness Network library and be included in programming for targeted audiences. Note: If advertising is not a part of a sponsorship agreement, subscribers may choose to opt out of specific advertising content.
Contact an account manager to discuss Corporate Partnership advertising rates and / or plan a sponsorship program package. Special pricing is available for multiple subscriptions.
Email or call SeniorWellness@Vitallhealth.com or call 888-868-0668.